IS CASH ON DELIVERY (COD) AVAILABLE?
Yes, Cash on Delivery (COD) is available across Pakistan.
For customized or own-design bags, 50% advance payment may be required.
IS EASYPAISA/JAZZCASH TRANSFER AVAILABLE?
Yes, Easypaisa and JazzCash are both available. Please place your order first and then send the payment to the following account (only if you choose to pay digitally):
Account Number: 03084642414
Account Title: Fatima Amir
After payment, please share the screenshot of the receipt on WhatsApp (+92 370 4881946) or via email (bagsboutique.online@gmail.com).
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders usually take 8–10 working days to arrive. Delivery time may vary based on your location or during busy seasons.
IS URGENT DELIVERY POSSIBLE?
Yes, urgent delivery is available for selected cities.
Please contact us on WhatsApp (+92 370 4881946) or Instagram (@bagsboutique.pk) to check availability.
HOW TO PLACE AN EXCHANGE REQUEST?
To request an exchange, contact us via WhatsApp (+92 370 4881946) or email (bagsboutique.online@gmail.com).
Please note:
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Exchange requests must be made within 2 days of delivery.
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Products must be unused, unwashed, undamaged, and have original tags/packaging.
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Reverse pickup will be arranged within 2–3 working days.
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A new item will be shipped once the returned item passes quality inspection.
ARE THERE ANY ADDITIONAL CHARGES FOR RETURNS/EXCHANGES?
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If you received a wrong or defective item, return shipping is free.
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For all other exchanges, a Rs. 250 return fee will apply.
WHAT HAPPENS IF MY ORDER DOESN’T ARRIVE ON TIME?
If your order doesn’t arrive within 8–10 working days, please contact us on WhatsApp, Instagram, or email for assistance.
ARE THERE ANY SHIPPING CHARGES ON DELIVERY?
Yes, standard shipping charges of Rs. 250 apply within Pakistan.
HOW CAN I CANCEL AN ORDER?
You can cancel your order within 12 hours of placing it by messaging us on:
📱 WhatsApp: +92 370 4881946
📧 Email: bagsboutique.online@gmail.com
📸 Instagram: @bagsboutique.pk
Please include your order number in your message.
WHAT SHOULD I DO IF I RECEIVE THE WRONG ITEM?
Please message us immediately with your order details via WhatsApp, Instagram, or email.
We’ll arrange a free exchange or replacement right away.
WHEN WILL I GET MY REFUND?
Refunds are processed within 48 hours after the returned product passes quality inspection at our warehouse.